Terms and Conditions
- We warranty our custom made items to be free of defects in materials and craftsmanship for a period of one year from the date of purchase.
- We do not warranty the condition of stones beyond the point of delivery. We do not warranty abuse, normal wear, or any damage caused by incorrect usage.
- Besco Custom Jewelers® will solely determine if any damage is caused by a defect in either materials or craftsmanship and if any warranty applies.
Custom made item(s) and all stones purchased with the item(s) are non returnable, and non refundable.
All sales or purchases of diamond(s) and /or gemstone(s) are considered final. Deposits made on such item are non-refundable.
Items ordered from our store may be returned for a credit within ten days of the invoice date providing they are in the same condition, packaging and have not been modified in any way. Orders placed through our store that have been set, sized, engraved or ordered in any configuration other than stock, unmodified will be considered modified and non-returnable.
We suggest that every customer insure their items through a reputable insurance company with coverage that also includes among other things “mysterious loss”, “while in possession of another” and “damage” to include breakage.