Terms and Conditions
- We warranty our custom-made items to be free of defects in materials and craftsmanship for a period of one year from the date of purchase.
- We do not warrant the condition of stones beyond the point of delivery. We do not warrant abuse, normal wear, or any damage caused by incorrect usage.
- Besco Custom Jewelers® will determine if any damage is caused by a defect in either materials or craftsmanship and if any warranty applies.
Custom-made item(s) and all stones purchased with the item(s) are non-returnable and non-refundable.
All sales or purchases of diamond(s) and /or gemstone(s) are considered final. Deposits made on such items are non-refundable.
Items ordered from our online store may be returned for credit within ten days of the invoice date, providing they are in the same condition and packaging and have not been modified. Orders placed through our online store that have been set, sized, engraved, or ordered in any configuration other than stock, unmodified will be considered modified and non-returnable.
We suggest that every customer insure their items through a reputable insurance company with coverage that also includes, among other things, “mysterious loss,” “while in possession of another,” and “damage,” including breakage.